Privacy Policy.

IndieCrew (“the Platform”, “we”, “us”, “our”) is committed to protecting your personal information and ensuring compliance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the IndieCrew website, mobile services, and related features.

By accessing or using IndieCrew, you consent to the practices described in this Privacy Policy.

Governing Law: Republic of South Africa (POPIA).

This Privacy Policy outlines:

• What personal information we collect • How and why we process it • Your rights under POPIA • How we safeguard your information • How you may access, update, or delete your data

We collect and process personal information necessary for the functioning of the IndieCrew platform.

2.1 Information You Provide Directly

• Full name • Email address • Mobile number • Professional profile information • Work history, credits, and portfolio • Skills, categories, and availability • Profile photos or media • Payment information (processed securely via third party providers) • Messages or communications sent through the platform

2.2 Information Collected Automatically

• Device information • IP address • Browser type • Usage analytics • Interaction logs • Cookies and similar technologies

2.3 Optional Information

• Social media links • Additional verification documents • Testimonials or endorsements

We collect only what is necessary, relevant, and lawful.

IndieCrew processes personal information under the following lawful bases:

• Consent — when you voluntarily provide information • Contractual necessity — to deliver subscription services • Legitimate interest — to improve platform functionality and security • Legal obligation — where required by South African law

Your personal information is used to:

• Create and maintain your IndieCrew account • Display your professional profile to productions and platform users • Facilitate discovery, communication, and engagement • Process subscription payments • Improve platform performance and user experience • Provide customer support • Send service related notifications • Ensure compliance with legal and regulatory requirements

We do not sell your personal information.

IndieCrew may share your information only with:

5.1 Verified Productions and Platform Users

To enable discovery and engagement, your profile information is visible to productions and users searching for crew.

5.2 Service Providers

We may share limited information with trusted third parties who assist with:

• Payment processing • Hosting and infrastructure • Analytics • Security services • Communication tools

These providers are bound by confidentiality and POPIA aligned data protection obligations.

5.3 Legal Requirements

We may disclose information if required by:

• Law • Court order • Regulatory authority

We never share information unnecessarily.

We implement industry standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS) • Secure servers and firewalls • Access controls and authentication • Regular security audits • POPIA aligned data retention policies

Despite our efforts, no system is completely secure. You acknowledge that you share information at your own discretion.

We retain personal information only for as long as necessary to:

• Provide services • Comply with legal obligations • Resolve disputes • Enforce agreements

You may request deletion of your data at any time (see Section 10).

IndieCrew uses cookies to:

• Improve user experience • Remember preferences • Analyse usage patterns • Enhance platform performance

You may disable cookies in your browser settings, but some features may not function correctly.

IndieCrew is not intended for individuals under 18. We do not knowingly collect information from minors.

Under POPIA, you have the right to:

• Access your personal information • Correct inaccurate or outdated information • Delete your personal information • Object to certain types of processing • Withdraw consent at any time • Request data portability where applicable

To exercise these rights, contact us at: privacy@indiecrew.co.za

We will respond within a reasonable timeframe as required by POPIA.

Where necessary, your information may be stored or processed outside South Africa. In such cases, IndieCrew ensures that:

• The receiving country has adequate data protection laws, or • Contractual safeguards are in place to protect your information

IndieCrew may contain links to external websites. We are not responsible for:

• Their content • Their privacy practices • Their security standards

Use third party sites at your own discretion.

In the event of a data breach affecting your personal information:

• You will be notified as soon as reasonably possible • The Information Regulator will be informed • Remedial steps will be taken immediately

IndieCrew may update this Privacy Policy periodically. Changes will be posted on the Platform with an updated effective date. Continued use of the Platform indicates acceptance of the revised Policy.

For privacy related queries, please contact:

IndieCrew Privacy Office — privacy@indiecrew.co.za